Sell Where Your Customers Live
Elevate your retail experience with AI-powered WhatsApp Shopping Bots. From product discovery to checkout and tracking—automate the entire customer journey on the world's most used messaging platform.
Why WhatsApp?
98% open rates and 40% CTR—nothing beats WhatsApp for directly engaging with your modern mobile-first customers.
Native Shopping Cart
Let customers browse products, select variants, and build their cart directly inside WhatsApp using the native Catalog and Cart features.
AI NLP Search
Powered by LLMs to understand natural language. "Show me green dresses under 2k"—our bot understands and fetches results instantly from your SKU database.
Order Management
Integrated tracking and status updates. Real-time notifications for "Out for Delivery" or "Delivered" with clickable tracking links.
Seamless Integrations
E-Commerce Platforms
Directly sync with Shopify, Magento, WooCommerce, and PointNXT OMS to pull inventory and push orders.
CRM & Helpdesk
Log every conversation directly into HubSpot, Salesforce, or Zendesk for your sales and support teams.
Secure Payments
Support for Razorpay, Stripe, and UPI links for effortless terminal checkout within the chat window.
One-Click UPI & Cards
Native in-chat checkout via UPI, credit cards, and net banking without redirecting to external browsers.
Live Order Tracking
Real-time webhook status updates from shipping partners pushed automatically to the customer thread.
Complete the Sale: Native Payments
Don't let customers drop off. Enable a seamless end-to-end shopping experience where product discovery, selection, and payment all happen within WhatsApp.
- Direct Payment Gateway (Razorpay/Stripe) integration
- Instant invoice generation and order confirmation
- Post-purchase tracking and automated customer support
Deep Analytics
Track every interaction. Understand funnel drop-offs, popular search terms, and conversion rates with our real-time dashboard.
Related Technical Insights
Deep dives into the architecture and integration of our custom conversational commerce solutions.
Retail & E-Commerce AI Solutions
Conversational voice shopping, dynamic personalization, and multi-channel commerce.
Automate Abandoned Cart Recovery via WhatsApp Business API
Conversational commerce, API webhooks, and automated recovery sequences.
AI Chatbot Dialog Trees for eCommerce Lead Generation
Structuring hybrid intent routing, deterministic fallback trees, and SKU recommendation prompts in WhatsApp flows.
Secure Payment Gateway Integration in WhatsApp Commerce
Implementing cryptographic webhook verification, UPI intent deep links, and Razorpay/Stripe checkout callbacks.
Multilingual Support Architecture in Conversational Commerce
Enabling vernacular voice notes, code-switched Hinglish queries, and localized catalog lookups using LLM embeddings.
Frequently Asked Questions
Common questions about our WhatsApp Conversational Commerce solutions, Meta Cloud API integration, and payment webhooks.
Need custom catalog sync?
Speak with our conversational AI architect to scope your Shopify, ERP, or custom payment flow.
Ask a Solutions Architect directlySchedule Your WhatsApp Bot Scoping Call
Pick a 20-minute slot to discuss your product catalog, ERP/Shopify integration, WhatsApp Business API green tick setup, and customized conversational flows.
Book a 20-Min WhatsApp Bot Strategy Call
Scope your Meta Cloud API catalog sync, NLP shopping assistant, and Razorpay/Stripe in-chat checkout with our lead commerce architect.
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